PAYMENT, REFUND AND CANCELLATION POLICY

Program Enrolments, Withdrawals and Refunds

Chifley Business School Pty Ltd aims to provide all course participants with an excellent development experience. This is best achieved when courses have between 15 and 20 participants, as this allows participants to interact effectively with their peers and the course presenter.

Because we are trying to optimize the experience, and also run financially viable courses, it is important that late enrolments to, and withdrawals from courses are avoided if possible.

Payment

Payment of course fees must be made at least 10 working days prior to the commencement of the course. Payment can be made by credit card - either via phone or online, cheque (payable to Chifley Business School Pty Ltd) or authorised purchase orders.

Late registrations (bookings received within 10 working days of the course commencement date) will only be accepted with payment (credit card, online, cheque or purchase order).

An online registration and payment facility exists for payments via VISA, Bankcard and MasterCard.

Withdrawals

When a written notification of withdrawal from a course is received 10 working days or more prior to the course date, a partial refund of the course fee, less a $100 (inclusive of GST) administration fee will be made to the registered participant/s. Alternatively, a participant may choose to transfer to another course (see Transfers).

Transfers

A participant may not transfer out from a course within 10 working days prior to the course commencement date. If you wish to transfer your registration to another course more than 10 working days prior to the course commencement date, there is no charge provided the replacement course has the same fees as the original course. There is a limit of three (3) transfers per participant per year for a single registration.

Late Withdrawals

When a written notification of withdrawal from a course is received within 10 working days prior to the course date, no refund of the course fee will be made and the participant may not transfer to another course.

As the participant has paid for a place in the course, an alternate participant may be nominated at no extra charge.

Course Cancellations

Chifley Business School reserves the right to cancel any course.

When a course has been cancelled by Chifley Business School, full refunds are offered to all registered participants.